Comfort Inn & Suites

The pool

This might sound a little nit-picky but I loved that they kept their pool towels stocked! They never ran out. This is the only hotel I’ve ever been to that made sure there were plenty especially right before the pool closed. Rooms were clean and beds were comfy. The only thing I disliked were ironically we had to ask them for more room towels. They would only give us 3 even though our booking was for 4. The irony. Another neat thing they do is they don’t do room service daily it needs to be requested which can be a downside for some but we simply called and our room was serviced so it wasn’t awful.

I liked that I got a text from Ivy, the virtual Concierge at the hotel letting me know they were expecting me and was there anything I might need that she could help me with. I wrote back asking if there were any Diet Dr. Peppers in the soda case or should I bring my own. She replied and said YES we have Diet Dr Pepper. I wrote back and said, "You are my new Best Friend then." I was surprised when I read her response,"THANK YOU DEAR BRYAN !!! Thanks, and safe travels!" I thought that was so nice of someone to say. When I arrived at the hotel, there were two women standing at the front desk, both wearing these lovely bright yellow uniforms, smiling as I walked up to the desk. One lady said Welccme to Comfort Inn are you checking in? I said I was but I wanted to talk to Ivy first. They both started to laugh, and finally she said, "You must be Gretchen." Then we were both laughing about the texts and I said I'd been on vacation and had stayed in 17 different hotels and not one of them had ever sent me a text like that and never had I felt like it was real. And whoever came up with the idea was a genius, and they said it was someone in the Corporate Headquarters. But we were talking, and the other woman was asking me about my vacation and where I had been and I told her and she asked me when my plane got in and I said, "I don't fly. I've been on a road trip." And she said, "You drove all this way by yourself?!" Well, between Ivy continuing to check people in, this other woman and I kept talking like old friends. You have two of the nicest employees, and certainly the best PR staff in any hotel I'd stayed in. I felt like we were old friends by the time I got the luggage out of my car, bought my Diet Dr Peppers and went upstairs. By the time I came downstairs the next morning and walked out the door for good, I felt like had two new friends.

Location & price fit my needs. It was clean.

Bed and pillows were very comfortable. Room was clean and smelled clean. We got a suite so it was large with a large bathroom. Has USB plugs in the lamp on the desk incase you forget your charger box.